Data Privacy Policy

This privacy policy explains how sarnovekta.top Ltd collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Last updated: 15th January 2026

1. Data Controller Information

sarnovekta.top Ltd is the data controller for the personal information we collect and process. Our company is registered in England and Wales with company number 97643125. Our registered office is located at 179 Grove Road, Leeds, West Yorkshire, LS4O 4BR, United Kingdom.

2. Data We Collect

We collect various types of personal data to provide and improve our online course enrollment analytics services. The data collection includes information you provide directly to us and information we collect automatically when you use our website and platform.

2.1 Information You Provide

• Contact information including name, email address, phone number, and organisation details
• Account credentials and profile information for our analytics platform
• Communication preferences and consent records
• Support enquiries and correspondence with our team
• Educational institution information and role details

2.2 Information We Collect Automatically

• Website usage data including pages visited, time spent, and navigation patterns
• Technical information such as IP address, browser type, and device information
• Cookie data and tracking identifiers as detailed in our cookie policy
• Analytics platform usage statistics and interaction data

3. How We Use Your Information

We use your data to provide our educational analytics services, communicate with you, and improve our platform. The use of your data is always based on a lawful basis under GDPR and UK data protection law.

3.1 Service Provision

• Providing access to our online course enrollment analytics platform
• Processing and analysing educational data as requested by your institution
• Delivering technical support and customer service
• Managing user accounts and authentication

3.2 Communication and Marketing

• Responding to enquiries and providing customer support
• Sending service-related notifications and updates
• Providing educational content and industry insights (with consent)
• Marketing our services to relevant educational institutions (with consent)

3.3 Platform Improvement

• Analysing website and platform usage to improve functionality
• Developing new features and services
• Ensuring platform security and preventing fraud
• Conducting research to enhance our analytics capabilities

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to control them, please refer to our comprehensive cookie policy.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Customer support platforms
• Payment processing services (where applicable)

5.2 Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In connection with business transfers or acquisitions

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for which it was collected.

7.1 Retention Periods

• Account information: Retained for the duration of your account plus 7 years for legal compliance
• Website analytics data: Retained for up to 26 months
• Marketing communications: Until consent is withdrawn or 3 years of inactivity
• Support enquiries: Retained for 3 years after resolution

8. Your Rights

Under GDPR and UK data protection law, you have several rights regarding your personal data:

8.1 Access and Portability

• Right to access your personal data and receive a copy
• Right to data portability in a structured, machine-readable format

8.2 Correction and Deletion

• Right to rectify inaccurate or incomplete personal data
• Right to erasure (right to be forgotten) in certain circumstances

8.3 Processing Restrictions

• Right to restrict processing of your personal data
• Right to object to processing based on legitimate interests
• Right to withdraw consent where processing is based on consent

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

11. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

12. Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

13. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection law. You can contact the ICO through their website at ico.org.uk or by calling their helpline.